Retail Services
- Athito’s End to End 'Reality' Check
- eCommerce and Catalogue Development
- Taking the Pain out of Delivery
- Delivering New Initiatives
- Project and Programme Management
- Impact Assessment and Change Readiness
- Organisational Design
- Training and Development
- Interim Resource
Athito has worked with the UK’s leading Retailers assisting them in improving the collation and delivery of both electronic and paper pages.
Athito people are ex-retailers, e-commerce and home shopping experts and have massive experience of working across all aspects of this growing and key element of a true multi-channel business.
Our capability spans the entire end to end nature of home shopping: Production and creative development, system selection (CMS, PIM, ERP, DAM, MDM) web design and build, International web development, commercial planning, content management, through to customer retention and campaign management. We have influenced and fundamentally changed the way in which our clients operate with startling results.
Given our business is built on word of mouth and reputation, our work with most of the UK’s leading home shopping operators speaks volumes.
Example projects include:
- Reworking operating processes to ensure smooth passage of end to end page production
- Development of Content Management approach to ensure maximum impact and customer experience
- Organisational re-design to ensure success of new operating procedures
- Quality Management focused on the eradication of errors in published material
- Cross functional commercial planning to ensure buy in and clarity from the start of the process
- Development of new working principles and processes in order to ensure the right level of product information is delivered to the customer by channel
- Aligned process redesign spanning Trading, Marketing, Production, Creative, IT, HR, Supply Chain and Customer Services
- Development and delivery of bespoke Management Inforamtion, Scheduling and tracking tools
- Development and implementation of a new Catalogue Management System
- Development of a new Fashion Catalogue for leading mixed goods retailer
- Alignment of business requirements to £multi million software implementation
- Due diligence, selection and implementation for a number of solutions including ERP, PIM, CMS, DAM, MDM and MMS
- Assessment of potential to develop global operating model
Do not hesitate to get in touch to discuss your challenges.